The Performance Management Illusion

Annual appraisals, forced rankings, competency grids, and calibration meetings consume thousands of management hours and produce almost nothing that changes performance. This book takes the performance management apparatus apart piece by piece: where it came from, what it claims to measure, why the measurement fails, and whose interests the ritual actually serves. It is written for executives, board members, and HR professionals willing to hear that the system they defend is theater, and for managers who want to know what to do instead. PDF ebook, delivered immediately after purchase.